Bulk Auditor

Glitch Guard Privacy Policy

Last updated: July 9, 2025

At Glitch Guard, your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Use our website-scanning tools (e.g. clickjacking detection, email DNS authentication checks, speed analysis, favicon validation, SSL inspection, etc.)
  • Browse or submit requests through our service directory

Please read this policy carefully. By accessing or using our services, you agree to the terms below.

1. Information We Collect

1.1 Personal Information

When you sign up, submit a support request, or contact a directory partner, we may collect:

  • Name
  • Email address
  • Organization or website URL
  • Phone number (optional)

1.2 Technical and Usage Data

When you interact with our scanning tools, we automatically collect:

  • IP address
  • Browser type & version
  • Operating system
  • Pages visited and features used
  • Scan results (e.g. errors detected)
  • Timestamps of your activity

1.3 Cookies and Similar Technologies

We use cookies, local storage, and web beacons to:

  • Remember your preferences (e.g. language)
  • Understand site usage and improve performance
  • Authenticate your session

You can disable or delete cookies via your browser settings; however, some features may no longer function.

2. How We Use Your Information

We use your information for several purposes:

  • To provide and maintain our scanning services and directory matching
  • To personalize your experience (e.g. recommended experts based on past scans)
  • To communicate with you (e.g. scan reports, support responses, policy updates)
  • To improve our tools, website, and user interface
  • To protect against fraud and ensure security of our platform

3. Disclosure of Your Information

We do not sell or rent your personal data. We may share your information with:

  • Directory Experts & Partners – Your name, email, and scan-request details to match you with certified experts.
  • Service Providers – Third-party vendors (e.g. hosting, analytics, email delivery) under strict confidentiality and security obligations.
  • Legal Requests – If required by law, court order, or to protect rights, property, or safety.

4. Data Security

We implement industry-standard measures to protect your data, including:

  • Encrypted connections (HTTPS/TLS) for all data in transit
  • Secure storage with access controls
  • Regular vulnerability assessments and patching

However, no method of transmission or storage is 100% secure. Please help us by keeping your account credentials confidential.

5. Data Retention

We retain your data for specific periods:

  • Account & Profile Information: Retained as long as your account is active.
  • Scan & Usage Logs: Stored for up to 12 months to improve service quality and support troubleshooting.
  • Support Communications: Retained for 2 years for reference and legal compliance.

You may request deletion of your personal data by contacting us (see Section 8). We will comply unless retention is required for legal reasons.

6. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party sites (e.g. partner directories). We are not responsible for their privacy practices. Please review their policies before sharing personal information.

8. Your Rights and Choices

You have control over your information:

  • Access & Correction: You can view and update your profile information in your account settings.
  • Deletion: Email privacy@glitchguard.tech to request removal of your personal data.
  • Cookie Preferences: Adjust through your browser settings or our cookie banner.
  • Opt-Out of Marketing: Unsubscribe using the link in any promotional email.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will post the revised date at the top and, where appropriate, notify you by email or via an in-app notification.

10. Contact Us

If you have questions or concerns about this policy or our practices, please reach out:

Thank you for trusting Glitch Guard with your site-security and optimization needs.